Privacy Policy

Last updated: March 9, 2025

1. Introduction

At adptr.io ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect several types of information from and about users of our services, including:

• Personal Data: Name, email address, billing information, and other identifiers by which you may be contacted.
• Usage Data: Information about how you use our website and services, including API call volume, features used, and performance metrics.
• Technical Data: IP address, browser type and version, time zone setting, operating system, and other technology identifiers from the devices you use to access our services.
• Content Data: Any data you upload or generate through our services, such as documents, images, and PDFs.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and managing your account
• Responding to your requests and inquiries
• Monitoring usage patterns and performance of our services
• Protecting against and preventing fraud, unauthorized transactions, and security incidents
• Sending you technical notices, updates, and administrative messages

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted both in transit and at rest, and we regularly review our security procedures to ensure they meet industry standards.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Content Data Processing

We process the content you provide through our services (such as documents for PDF conversion, images for processing, etc.) solely to provide you with the requested services. We do not use this content for any other purposes, such as training AI models or improving our services, without your explicit consent.

By default, we do not store your processed content (such as generated PDFs or extracted text) beyond the time necessary to provide the service, unless you specifically configure your account settings to retain this data.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access and receive a copy of your personal data
• The right to rectify or update your personal data
• The right to erase your personal data
• The right to restrict or object to processing of your personal data
• The right to data portability
• The right to withdraw consent at any time, where we rely on consent to process your personal data

To exercise any of these rights, please contact us at privacy@adptr.io.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about the types of cookies we use, please see our Cookie Policy.

9. Third-Party Services

We may use third-party services to help us operate our business and provide our services, such as payment processors, cloud hosting providers, and analytics services. These third parties may have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. We ensure appropriate safeguards are in place to protect your personal data when transferred internationally.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

privacy@adptr.io
adptr.io
123 Tech Street
San Francisco, CA 94103
United States