Security

Last updated: March 9, 2025

Our Security Commitment

At adptr.io, we understand that security is paramount when working with your data. We have implemented comprehensive security measures to protect your information and provide you with a secure platform for utilizing our API services.

Infrastructure Security

Our services are built on AWS, leveraging its advanced security capabilities and global data centers. We employ:

  • Network Security: Multiple layers of firewall protection, DDoS mitigation, and network segmentation
  • Compute Isolation: Containerized workloads with secure boundaries between customer processes
  • Monitoring: Real-time alerts for suspicious activities and anomalies
  • Encryption: All data is encrypted both in transit (TLS 1.3) and at rest (AES-256)

Data Protection

Your data security is our priority:

  • Content Processing: By default, we process your content (such as HTML to PDF conversions) in memory and do not retain the processed data after delivery
  • Temporary Storage: When temporary storage is needed for processing, data is automatically purged after completion
  • Access Controls: Strict role-based access controls for all internal systems and customer data
  • Disaster Recovery: Regular backups with tested recovery procedures

API Security

Our API implementation follows industry best practices:

  • Authentication: Secure token-based authentication with short-lived tokens
  • Rate Limiting: Protection against brute force and denial-of-service attempts
  • Input Validation: Thorough validation of all API inputs to prevent injection attacks
  • Audit Logging: Comprehensive logs of all API access and actions

Compliance

We are committed to maintaining compliance with relevant industry standards and regulations:

  • SOC 2: Our processes and controls are aligned with SOC 2 principles for security, availability, and confidentiality
  • GDPR: Our data handling practices respect the privacy rights outlined in the General Data Protection Regulation
  • CCPA: We comply with the California Consumer Privacy Act requirements

Security Team and Processes

Our security is maintained by dedicated professionals:

  • Security Reviews: Regular code reviews and security assessments
  • Penetration Testing: Periodic penetration tests by independent security firms
  • Dependency Management: Continuous monitoring for vulnerabilities in third-party libraries
  • Incident Response: Documented procedures for rapid response to security incidents

Security Updates

We maintain a proactive approach to security:

  • Regular patching of all systems and libraries
  • Continuous integration of security testing in our development pipeline
  • Threat intelligence monitoring to stay ahead of emerging threats

Reporting Security Concerns

If you discover a security vulnerability or have security concerns about our services, please contact us immediately at security@adptr.io.

For sensitive security issues, you can encrypt your communication using our PGP key available at https://adptr.io/security-key.asc.

Security Resources

For additional information about our security practices:

Contact Information

For any security questions or concerns, please contact:

security@adptr.io
adptr.io
123 Tech Street
San Francisco, CA 94103
United States